The Paperop Advantage

Why South African Businesses Choose Paperop

While legacy records management companies rely on massive physical warehouses and slow manual data entry, Paperop was built from the ground up to be an AI-first, digital-centric solution. We don't just store your files; we transform your data into a highly searchable, secure, and legally compliant asset.

ECT Act Legal Certification: We provide full court admissibility for digitised documents, allowing you to confidently shred paper originals.
POPIA & SARS Compliance: Automated retention schedules ensure you never keep data longer than legally required, minimizing your regulatory risk.
AI-Powered Indexing: No more manual tagging. Our proprietary AI automatically reads and indexes your documents for instant retrieval anywhere in the world.

Industries We Empower

Legal Firms

Immutable audit trails and certified digital copies for court use.

Financial Services

SARS 5-year retention compliance and secure cloud archiving.

Corporate Operations

HR and supplier records management with role-based access.

What is Information Governance?

Information governance (IG) is the strategic framework that determines how an organization manages its information assets throughout their lifecycle. It encompasses the policies, processes, and technology that govern how documents are created, classified, stored, accessed, shared, and eventually destroyed. Without a coherent IG framework, even well-intentioned organizations inadvertently accumulate compliance liabilities, store unnecessary personal data, and miss document destruction obligations.

Under POPIA, a proper information governance framework is not optional — it is a legal requirement. The Information Regulator expects organizations to demonstrate that they have documented processes for handling personal information at every stage of its lifecycle.

Core Components of a POPIA-Compliant IG Framework

Information asset register: A comprehensive catalogue of all personal information the organisation holds, where it is stored, who has access, and what legal basis exists for its processing.
Retention schedule: Documented retention periods per document type, aligned to the relevant legislation (Tax Act, Companies Act, HPCSA, BCEA).
Access control matrix: Defines which roles within the organisation may access which categories of information, and under what conditions.
Breach response procedure: A documented plan for detecting, containing, and notifying the Information Regulator and affected data subjects in the event of a personal information breach.
Destruction policy: Clear procedures for the compliant destruction of documents and digital data when retention periods expire, including Certificate of Destruction issuance.

Paperop's IG Consulting: Our certified records management professionals will audit your current information governance state, identify gaps, and help you design and implement a complete IG framework that satisfies POPIA's requirements and reduces your compliance risk profile.

Information Governance & Advisory Consulting

Develop a robust framework for managing your data lifecycle. Our consulting team assists South African enterprises in auditing their current record-keeping practices and building policies that align with the King IV Code and POPIA.

From classifying data sensitivity levels to establishing lawful retention and destruction schedules, we ensure your internal processes protect both your business and your clients.

Request a Consultation

Speak to a Paperop specialist about integrating Information Governance & Advisory Consulting into your workflow.

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